Job Description

Are you a driven, enthusiastic people-person with experience providing excellent support & customer service? If so, we want to talk to you!

HPC is looking for a highly motivated individual with 4+ years professional experience with administrative support, expense management and/or accounting in a B2B (business-to-business) setting.

This is a full-time support position, working in our Crown Point Office, Monday through Friday in our HPC EducationManager™ division. To learn more about our HPC EducationManager™ service please go to our website at  > Solutions > Education Manager . Please watch the video that explains HPC EducationManager™ , what it is and how it works so that you are familiar with the service you will support for this position prior.

What We Offer:

• Generous hourly wage between $15.00 - $17.00 per hour
• Great health insurance – today the company pays 76% of your premium for medical, and 100% of your premium for dental, vision, life and disability insurance.
• 401k and Profit-Sharing Plan
• Generous Paid Time Off plan plus 12 annual holidays

What You’ll Be Doing:

The HPC EducationManager™ team manages educational expense requests for employees of hospitals and other large healthcare organizations to provide administrative support they are lacking and drive savings on this annual investment into their staff’s training and development.

• Process incoming client requests for educational expenses from their employees by:
  • entering new requests into HPC’s online portal system
  • for book/magazine requests, collaborate with HPC’s BooksourcePlus department to determine best pricing and supplier for the item(s) requested
  • securing pre-approval for each requested expense
  • facilitating payment to the vendor for each pre-approved expense
  • for conference and course requests, complete the registration process on behalf of the employee
  • logging all details and supporting documentation in the online portal system
• Assist Account Managers with general email/phone correspondence and customer service excellence with assigned client’s employees about their expense requests.
• Assist Account Managers with preparing quarterly reports in Excel and PowerPoint for assigned HPC EducationManager™ client accounts to track program participation and savings achieved through HPC’s service.

Knowledge/Skills:

• Extremely strong attention to detail and organizational skills
• Strong mathematical and analytical skills and good with numbers
• Reliable and able to work well in a collaborative team environment
• Self-motivated, enthusiastic, and positive attitude
• Excellent verbal and written communication skills
• Comfortable in communicating with and dealing directly with customers and vendors
• Position requires flexibility, careful attention to details, and the ability to multi-task
• Position requires proactive and thorough follow-up skills
• Ability to effectively prioritize and execute tasks in a fast-paced environment
• Maintains high standards of conduct and integrity and demonstrates good judgment

Education/Experience:

• High School Diploma or equivalent.
• Some college level education preferred.
• 4+ years customer service and/or accounting experience in business-to-business setting
• Experience with Microsoft Office applications: Excel, Word, and PowerPoint

About our Company:

The best hospitals in America share a commitment to education, but it costs them. A typical health system invests $10 million annually on education. Yet, $1 million of that is inefficient waste stemming from few controls and lack of oversight, because there’s no one leader or central department with full accountability for all education-related needs of the organization.

HPC International, Inc. developed a revolutionary system for managing education spending and activity that’s proven, effective, easy-to-implement, and requires no extra staff. HPC’s Education Management System leverages all your educational spend and offers all the training products and research support you need from one source, with a turn-key administrative solution you simply drop into your operation and power on – saving you time and reducing costs by an average 10% annually.

Our system is made of 3 components, each powered by our team of specialists and our proprietary online portal called the HPC S.M.A.R.T. Hub to deliver S tandardization , M anagement , A dministrative support , R educed costs , and T ransparency .

• HPC EducationManager
• HPC Librarian
• HPC BooksourcePlus

Managing healthcare education can’t always be your sole focus, but it’s ours, and it’s what we do best. Learn more at .

HPC, the education management system for America’s best hospitals.

Sounds great, right? Here’s what’s next –   

Apply online or email your resume to careers@hpcinternationalinc.com .

HPC International, Inc. (“HPC”) is a certified diverse MBE (Minority-owned Business Enterprise) and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. HPC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. HPC expressly prohibits any form of unlawful employee or applicant harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of HPC’s employees to perform their expected job duties is absolutely not tolerated. 

All employed positions at HPC are at-will employment positions and may be terminated at the discretion of the Company.

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