Job Description

Position Description

Reporting to the Director of Certificates and Non-Degree Offerings, the Assistant Director is responsible for ensuring a high quality experience for certificate and non-degree students, from prospective students to credential earners. In order to support certificate and non-degree students, this position collaborates with Enrollment Services, InsideTrack, Office of Predegree Advising & Admission (OPA&A), Academic Advisors, Career and Academic Resource Center (CARC), and Alumni Affairs. This position will supervise and manage the Certificates Coordinator position.

Duties and Responsibilities include:

• Designs academic advising strategies for the certificate and non-degree credential earners, focusing on degree- and certificate-seeker paths, the transition between certificate-seeker to degree-seeker, and the ways new non-degree offerings intersect with these options.
• Communicates advising strategy to the Certificates Director, OPA&A, and Academic Advisors. Oversees implementation of advising strategy with Certificate and Non-Degree Offerings Team, Enrollment Services, and external vendors.
• Counsels students on basic to complex academic issues and course selection.
• Develops, runs, and analyzes reports to understand the certificate and non-degree student population and monitor changes over time. Tracks certificate and non-degree student enrollments and outcomes. Makes decisions about student support and advising, and recommendations for credential revisions or new credential development, based on this data.
• Designs strategic plan to work with employers to understand the impact of a Harvard non-degree credential on hiring and promoting practices.
• Develop a strategic plan for each credential.
• Stays ahead of industry trends to assess new courses and certificate offerings.
• Responsible for building strong relationships with employers.
• Coordinates with teams around Harvard Extension School (HES) to advance certificate and non-degree programs strategic needs:
  • Marketing to communicate certificate student profiles and professional outcomes.
  • CARC and to strategize how to communicate about certificates and non-degree offerings to employers.
  • Office of Student Affairs to engage students and develop policies
• In collaboration with Certificates Director and Associate Director, participates in certificates & non-degree offerings program design, policy, launch, and revision, bringing insights based on employment, professional use, and student experience findings.
• Collaborates with Advancement Office to organize annual Certificate Earner Celebration. May organize other co-curricular events and opportunities. Manages special projects as needed.

Basic Qualifications

• Bachelor's degree or equivalent work experience required
• Minimum of 5 years' relevant work experience

Additional Qualifications and Skills

• Supervisory experience
• Knowledge of Microsoft Office Suite, intermediate Excel skills
• Ability to work with students, student organizations, colleagues, clients, and external organizations
• Written and verbal communication skills

Working Conditions

Occasional weekend work.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Additional Information

• We will not provide visa sponsorship for this position.
• In order to be considered for this role, a resume and cover letter must be submitted with application.
• All formal offers will be made by FAS Human Resources.

Benefits

We invite you to visit Harvard's Total Rewards website ( Create a Job Alert for Similar Jobs

Job Tags

Temporary work, Work experience placement,

Similar Jobs