Assistant Director, Certificates and Non-Degree Offerings | Harvard University Faculty of Arts and Sciences Job at Harvard University Faculty of Arts and Sciences, Cambridge, MA

  • Harvard University Faculty of Arts and Sciences
  • Cambridge, MA

Job Description

Position Description

Reporting to the Director of Certificates and Non-Degree Offerings, the Assistant Director is responsible for ensuring a high quality experience for certificate and non-degree students, from prospective students to credential earners. In order to support certificate and non-degree students, this position collaborates with Enrollment Services, InsideTrack, Office of Predegree Advising & Admission (OPA&A), Academic Advisors, Career and Academic Resource Center (CARC), and Alumni Affairs. This position will supervise and manage the Certificates Coordinator position.

Duties and Responsibilities include:

  • Designs academic advising strategies for the certificate and non-degree credential earners, focusing on degree- and certificate-seeker paths, the transition between certificate-seeker to degree-seeker, and the ways new non-degree offerings intersect with these options.
  • Communicates advising strategy to the Certificates Director, OPA&A, and Academic Advisors. Oversees implementation of advising strategy with Certificate and Non-Degree Offerings Team, Enrollment Services, and external vendors.
  • Counsels students on basic to complex academic issues and course selection.
  • Develops, runs, and analyzes reports to understand the certificate and non-degree student population and monitor changes over time. Tracks certificate and non-degree student enrollments and outcomes. Makes decisions about student support and advising, and recommendations for credential revisions or new credential development, based on this data.
  • Designs strategic plan to work with employers to understand the impact of a Harvard non-degree credential on hiring and promoting practices.
  • Develop a strategic plan for each credential.
  • Stays ahead of industry trends to assess new courses and certificate offerings.
  • Responsible for building strong relationships with employers.
  • Coordinates with teams around Harvard Extension School (HES) to advance certificate and non-degree programs strategic needs:
    • Marketing to communicate certificate student profiles and professional outcomes.
    • CARC and to strategize how to communicate about certificates and non-degree offerings to employers.
    • Office of Student Affairs to engage students and develop policies
  • In collaboration with Certificates Director and Associate Director, participates in certificates & non-degree offerings program design, policy, launch, and revision, bringing insights based on employment, professional use, and student experience findings.
  • Collaborates with Advancement Office to organize annual Certificate Earner Celebration. May organize other co-curricular events and opportunities. Manages special projects as needed.

Basic Qualifications

  • Bachelor's degree or equivalent work experience required
  • Minimum of 5 years' relevant work experience

Additional Qualifications and Skills

  • Supervisory experience
  • Knowledge of Microsoft Office Suite, intermediate Excel skills
  • Ability to work with students, student organizations, colleagues, clients, and external organizations
  • Written and verbal communication skills

Working Conditions

Occasional weekend work.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

Additional Information

  • We will not provide visa sponsorship for this position.
  • In order to be considered for this role, a resume and cover letter must be submitted with application.
  • All formal offers will be made by FAS Human Resources.


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Job Tags

Temporary work, Work experience placement,

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