Job Description

Job Summary

The Associate Director of Volunteer Project oversees a team of 5+ that develops and executes meaningful volunteer engagements that support hands-on fundraising goals and meet the needs of area nonprofits, schools, and civic organizations. The Associate Director leads coordination with the Directors of Communications and Development to exceed sponsor expectations, partners with the Director of Community Partnerships to lead relief volunteers following disasters, and continually looks for ways to improve Hands-on project management processes.

Job Responsibilities

• Oversees day-to-day operations of HON’s corporate partnership volunteer projects, including planning timelines, maintaining budgets, and relationship management. 
• Provides professional development and day-to-day management to the Volunteer Project Manager(s), Volunteer Materials Coordinator, Community Project Development Manager, and AmeriCorps member(s). 
• Oversees the management of 75+ volunteer projects annually, including scopes of work, site visits, staffing solutions, supply procurement, budgeting, and reporting. 
• Stewards relationships with community and corporate partners, providing exceptional customer service while clearly setting expectations  
• Leads volunteers at corporate volunteer projects, community-wide initiatives, special events, and disaster response.  
• Works closely with the Disaster team to prepare for disaster responses, train staff, and improve volunteer protocols. 
• Look for opportunities to increase customer satisfaction, volunteer project impact, and internal efficiencies. 
• Leads team in managing the warehouse of project materials, including an online inventory system. 
• Leverages Salesforce to track external communications, develop metrics, and create program reports.
• Provides volunteer leadership for disaster response activities, corporate projects, and special events, as needed
• Collaborates on the creation of promotional, social media content, and other story-telling needs
• Participates in community volunteer efforts to improve understanding of the volunteer experience and community needs
• Participates in staff team-building and professional development activities

Qualifications

Education: Bachelor’s degree with 5+ years’ experience coordinating/managing large-scale events or volunteer projects.

Qualifications:

• Excellent organization skills and attention to detail 
• Excellent written and verbal communication and customer service skills, including presentation/public speaking ability
• Proficiency in Microsoft Office suite and Excel
• Strong interpersonal skills and ability to work with diverse groups of people 
• Ability to work with diverse constituencies and relate to individuals and groups in a manner that will inspire respect and confidence 
• Desire to continually optimize processes, improve program outcomes, and innovate to meet emerging needs.
• Ability to perform with minimal supervision 
• Ability to withstand stress and handle numerous assignments simultaneously 
• Ability to prioritize work and manage time effectively to meet deadlines 
• Exceptional ability to collaborate with diverse stakeholders.
• Comfortable using power tools (drills, saws, augers, etc.) and driving tow-behind trailers
• Valid driver’s license and reliable access to a vehicle. Staff are reimbursed for work-related mileage.
• Ability to pass National Service Criminal History Check, including state, federal, and sex offender databases. Drug screening may be required. 

Physical Demands:Visual acuity, manual dexterity, hearing, driving, standing, walking, sitting, stooping, bending, lifting, and carrying 50 pounds continuously. Reasonable accommodation may be made to enable individuals with disabilities to perform their essential duties. 

Working Conditions: 

• Minimum of 37.5 hours per week. Based on campaign schedules, a position often requires work beyond traditional hours 
• Flexible schedule required during special projects and events  
• Work involves frequent interaction with other members of the United Way staff, volunteers, representatives of non-profit agencies, and the general public 
• Occasional use of personal vehicle (mileage will be reimbursed) 
• The employee is required to stand, walk, climb, and balance.
• Ability to lift 50 pounds and perform repetitive squatting, bending, and twisting motions.
• Ability to work outdoors in all weather conditions.
• Ability to increase working hours during disaster response.

Disclaimer:

This position description is not intended to be all-inclusive.  An employee will also perform other reasonably related business duties as assigned by the immediate supervisor or volunteer leadership as required. This position description does not constitute a written or implied contract of employment. United Way of Greater Nashville reserves the right to revise or change the description and specifications as the need arises.  

Additional Information

Benefits

United Way of Greater Nashville has competitive salaries and benefits.

How to Apply

Please apply at https://secure.entertimeonline.com/ta/CBIZ20474.careers?ApplyToJob=386233232

United Way of Greater Nashville is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Details

• Date Posted: August 14, 2024
• Type: Full-Time
• Job Function: Other
• Service Area: Other
• Working Hours: M - F, ; 8:00-4:30- hybrid schedule

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