Job Description

Pioneer Trust Bank, N.A. is looking for a professional, personable and self-motivated individual for a full-time Teller. This position, like all positions at Pioneer Trust Bank, N.A., does not have sales goals or quotas. Come add value to a high-performing team and assist us in providing exceptional care to our wonderful community in a fun work environment where you will be appreciated, supported, empowered, and cared for. Given our clientele and business model, we are dependent on our staff working in-office. This is not a remote position.

We are proud to offer a competitive salary and compensation package that includes: Medical, Dental and Vision Insurance, 401(k), Life and Long-Term Disability Insurance, Profit Sharing, Health & Dependent Care Reimbursement Accounts, Employee Assistance & Wellness Program, Vacation & Sick Leave, Up to 11 Paid Holidays, Tuition Reimbursement, and Banking Privileges.

Responsible for daily teller transactions in both the lobby and drive-up locations of our main branch. Responsible for the delivery of outstanding customer service, for developing and maintaining client relationships and providing immediate acknowledgement and response to inquiries in a timely manner.

Job Type: Full Time/Non-Exempt

Hours: Mon-Thurs: 8:15am-5:15pm; Fri: 8:45am-5:45pm, Occasional Overtime

Duties Include:  

• Process of daily teller transactions using our current teller platform. Transactions include processing deposits and payments, check cashing, cash advances, cashier’s checks and money orders.
• Stay current on products and procedures.
• Resolve customer issues and requests.
• US Savings Bond redemptions.
• Process Night Deposit and Bank-by-Mail transactions.
• Safe Deposit Box customer entry.
• Maintains punctual, regular and predictable attendance.
• Other duties as assigned.

  Required Qualifications:

•  High School GED or equivalent
• Cash handling, balancing and calculating skills
• Ability to complete multiple and varying customer requests in a timely fashion
• Ability to communicate effectively in-person, via phone and email.
• Microsoft Office/Computer Knowledge required

Attributes:

• Ability to work professionally with customers and co-workers.
• Ability to work accurately with close attention to detail.
• Ability to work independently and as part of a team.
• Ability to retain knowledge learned on the job.
• Ability to exercise proper judgement and decision-making skills.
• Ability to think critically and provide appropriate solutions.

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