Job Description

Billing/Settlement Coordinator

***(THIS IS AN ON-SITE POSITION) ***

Be part of THE best transportation company in the Chicago area, The Custom Companies, Inc.

Be part of an organization that values associates who contribute to the overall success of the organization, and encourages personal growth, development, and a team environment.

You are not just an “employee”, you are part of a family.

Billing/Settlement Coordinator Job Overview:

As a Billing/Settlement Coordinator with The Custom Companies, you will be responsible for approving the pay of all contractors and company drivers. This position oversees facilitating accurate and timely settlements ensuring that all orders are entered correctly as per delivery order and/or rate confirmation, verify all required documents are legible and scanned in. There is constant communication with the contractors and Company drivers to answer their questions/ concerns via email, text, and phone. The Billing/Settlement coordinator works hand in hand with our customer service representatives, dispatchers, other internal departments and external customers and must be willing and able to answer questions or concerns to resolve any conflicts. This position requires great communication skills, enthusiasm, and patience.

Billing/Settlement Coordinator ESSENTIAL FUNCTIONS:

• Approve contractors and company driver pay after cross checking details on commercial order reports
• Complete and ensure Driver pay is accurate.
• Keep track of POD’s as well as other documents which confirm the loads, obtain any missing documents, and manually scan into system
• Possess exceptional organization skills to handle all incoming communications
• Problem-solve when drivers have pay issues
• Communicate with dispatchers and customer service to ensure accuracy and data integrity for customer charges and Driver pay
• Understand various accessorial charges, such as, detention, lay over, breakdown pay etc.
• Be willing to assist other departments

KNOWLEDGE, SKILLS & ABILITIES, AND EXPERIENCE:

Two years of prior payroll and/or accounting experience

Attention to detail is a must for this position

Ability to multi task is required

Outstanding written and verbal communication skills necessary

Flexibility and willingness to adapt and change as necessary

BENEFITS:

• Full benefits package including health, dental, life, and vision insurance with a prescription drug card
• Supplemental benefits such as additional life insurance, short-term disability, long-term disability, legal representation, and more
• 401(k) with company match
• Paid Vacation: Paid holidays including your birthday
• And much…much more!!!

We are proud to be a 100% Veteran owned, Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or another protected status.

Thank you in advance for considering us as your future employer.

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