Job Description

Full job description

Duties

• Responsible for continuously analyzing tenant agency space and service requirements in relation to overall facility operating plans and any applicable Memoranda of Understanding established with client agencies and contract or other service providers. Required to adapt and refine general administrative policies and technical guidelines for application to the issues and facility management problems being evaluated. Contacts or is contacted by tenant agency representatives to determine whether or not existing space allocations and level of building services provided are adequate and consistent with individual agency's current and projected operational needs and program requirements.
• Reviews work performed in program areas to ensure compliance with performance standards and general operation guidelines; assures that services provided to buildings tenants are responsive to customer needs and in compliance with levels of service, contract provisions and established codes and standards; develops, implements and monitors programs related to tenant safety and comfort, such as energy conservation, safety, and fire and security protection; oversees technical service operations; conducts periodic inspections of buildings and equipment to determine need and timing of repairs.
• Provides contract administration, lease management and quality assurance support on behalf of tenant agencies and GSA. Oversees operations and/or administers various types of contracts and serves as the contracting officer's technical representative (COTR). Develops and implements a cost effective contract quality assurance plan; monitors contractor's quality control and performance; informs the contracting officer of any technical or contractual difficulties encountered; informs the contractor of failures to comply with technical requirements of the contract; coordinates and/or oversees the work of on-site contractor personnel; evaluates proposed contract changes; and makes recommendations to the contracting officer regarding changes in scope or performance standards.
• Exercises full responsibility and authority for the day to day operations of a designated building or groups of buildings within the GSA inventory. In this capacity, programs, develops and directs all on-site building operation, maintenance, repair, alteration, historic preservation, cleaning, recycling, concessions, safety, environmental and security activities in Government-owned and leased buildings assigned.
• Plans, develops and has responsibility for the operating budget and all related Federal Buildings Fund procedures and activities, including preparation of the annual budget estimates for all building support functions assigned, and the judicious and cost effective expenditure and documented control of funds
  allotted;
• Develops and promotes positive working relationships with customer agencies and client personnel, and maintains continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed. Exercises delegated authority to commit resources to continually improve and support customer satisfaction for projects. As a customer advocate, makes recommendations to his/her supervisor regarding initiation of projects and activities that exceed his/her authority. Regularly meets with high level client agency representatives and tenants from various Federal agencies, including Judges, Senators, Congressional representatives, other public officials, and the general public on any matter involving GSA programs and activities within the buildings assigned.

Requirements

Conditions of Employment

• US Citizens and National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

• Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
• Serve a one year probationary period, if required.
• Undergo and pass a background investigation (Tier 2 investigation level).
• Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
• Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.

Qualifications

For each job on your resume, provide:

• the exact dates you held each job (from month/year to month/year)
• number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.


For a brief video on creating a Federal resume, click here.


The GS-13 salary range starts at $111,234 per year.



If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.


To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service.

Specialized experience is experience evaluating policies, implementing programs, and independently making decisions related to the operation and maintenance of large office buildings (250,000 sq ft or move) and leased space; analyzing the effectiveness of facility operations, which included the operation of energy management and building control systems; developing and maintaining strong working relationships with customer agencies, lessors, contractors, and client personnel; and managing or monitoring real property budgetary and financial data.

Education

This job does not have an education qualification requirement.

Additional information

Bargaining Unit Status: This position is eligible for the bargaining unit

If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage.

Relocation-related expenses are not approved and will be your responsibility.

On a case-by-case basis, the following incentives may be approved:

• Recruitment incentive if you are new to the federal government

• Relocation incentive if you are a current federal employee

• Credit toward vacation leave if you are new to the federal government

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.

If you are eligible under Merit Promotion, you may also apply under Vacancy Announcement #10P-2024-0086. You must apply separately to each announcement to be considered for both.

GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:

• Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
• Fostering a work environment where all employees, customers and stakeholders feel respected and valued.

Our commitment is:

• Reflected in our policies, procedures and work environment;
• Recognized by our employees, customers and stakeholders; and
• Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  You will have access to many benefits including:

  • Health insurance (choose from a wide range of plans)
  • Life insurance coverage with several options
  • Sick leave and vacation time, including 11 paid holidays per year
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Flexible work schedules
  • Transit and child care subsidies
  • Flexible spending accounts
  • Long-term care insurance
  • Training and development

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will use a method called Category Rating to assess your application. Here’s how it will work:

You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities:

• A wide range of buildings management principles, concepts & practices as well as a thorough understanding of building tenants & client agencies' needs, requirements and customer satisfaction drivers to operate, maintain and manage real property assets.
• Working knowledge of the Randolph-Sheppard Act & corresponding regulations, responsibilities & requirements of individual state agencies, & local and federal health & sanitation codes & regulations.
• Ability to integrate knowledge of legal, engineering, architecture, fire and life safety, food service, finance, asset preservation, HVAC, environment, cost estimation, contracting, lease management.
• Knowledge of qualitative & quantitative techniques and statistical interpretation required to perform extensive coordination & fact-finding in order to identify client agency & building tenants' facility needs.
• Knowledge of policies, regulations and applicable Federal statues, such as The Federal Acquisition Regulations (FAR) and the Federal Property Management Regulations (FPMR) with regards to property management and safety issues, required to plan and manage the operation of buildings. Specific knowledge of FAR related to Simplified Acquisition procedures necessary to prepare and award small purchase contracts within delegated authorities.
• Specialized program knowledge of building management operations, to included mechanical and building maintenance; operations and energy conservation; custodial management; recycling; art and historic preservation; space alterations; safety and environmental management and concessions.
• Technical knowledge and competency in the areas of design, operation, maintenance and management of assigned building(s) and buildings systems required to provide quality building and related services that meet client agency facility requirements.
• Knowledge of cost and price analysis to forecast costs and evaluate prices for which no historical data exists.
• Advanced skill in interpersonal relations and in written and oral communications.
• Ability to plan, schedule, and balance all technical aspects of multiple tenant requirements.

Your answers to the questions will be used to place you in one of the following categories and standard score ranges:

• Best Qualified = Candidates scoring between 95 - 100
• Well Qualified = Candidates scoring between 85 - 94 (Well Qualified for CTAP/ICTAP)
• Qualified = Candidates scoring between 70 - 84

We will verify your answers to the questions in your resume. If your resume doesn’t support your answers, we may lower your score, which could place you in a lower category.

Within each category, veterans will receive selection priority over non-veterans.

Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions.

If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan(ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.

You may preview questions for this vacancy.

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  You will have access to many benefits including:

  • Health insurance (choose from a wide range of plans)
  • Life insurance coverage with several options
  • Sick leave and vacation time, including 11 paid holidays per year
  • Thrift Savings Plan (similar to a 401(k) plan)
  • Flexible work schedules
  • Transit and child care subsidies
  • Flexible spending accounts
  • Long-term care insurance
  • Training and development

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

  Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.

  If you are claiming veterans’ preference:
  
  (a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge and the dates of your active duty service.
  
  (b) If you are claiming 10-point preference or derived preference (a spouse, widow or widower, or parent of a deceased or disabled veteran), submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).

  If you are active duty military - Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).
  
  
  
  If you are ICTAP/CTAP eligible - submit a, b, and c : (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

  Current or Former Political Appointees: Submit SF-50.

How to Apply

Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job.

If you are having issues applying to this announcement, you should switch to a different browser, network or device. Note: Your firewall may block your transfer from USAJOBS to your GSA application.

To begin, click the Apply Online button on the vacancy announcement.

• Sign in or register on USAJobs and select a resume and documents to include in your application.
• Once you have clicked Apply for this position now , you will be taken to the GSA site to complete the application process.
• Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this vacancy.
• Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).

Need Assistance?

• Questions or issues completing an application and/or submitting documentation - contact mgshelp@monster.com or 1-866-656-6831 Monday-Friday 7AM - 7PM EST, except for Federal holidays
• Specific questions on the position - contact the HR representative (Monday-Friday during normal business hours) listed on the announcement, prior to the application deadline

You must receive HR approval before deviating from these instructions.

Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.

Agency contact information

Lisa Haines

Phone

253-931-7742

Fax

000-000-0000

Email

R10HumanResources@gsa.gov

Address

GSA, Public Buildings Service
General Services Administration (GSA)
Office of Human Resources Management (OHRM)
1800 F Street NW
Washington, District of Columbia 20405
United States

Next steps

After the closing date/deadline:

• ELIGIBILITY/QUALIFICATIONS: Applicant eligibility and qualifications are reviewed.

• REFERRAL TO MANAGEMENT: Eligible/Qualified applicants are referred to management for review and possible interview.

• SELECTION/TENTATIVE JOB OFFER: If a selection is made, a Tentative Offer is extended to the selectee and suitability and/or security background investigation is conducted.

• FINAL JOB OFFER: A final job offer is made (typically within 40 days after the closing date/deadline for applications).

• FINAL COMMUNICATION TO APPLICANTS: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.

Thank you for your interest in working for U.S. General Services Administration!

Fair and Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request

Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.

If you are claiming veterans’ preference:

(a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows your type of discharge and the dates of your active duty service.

(b) If you are claiming 10-point preference or derived preference (a spouse, widow or widower, or parent of a deceased or disabled veteran), submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).

If you are active duty military - Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).



If you are ICTAP/CTAP eligible - submit a, b, and c : (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

Current or Former Political Appointees: Submit SF-50.

Help

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Job Tags

Holiday work, Permanent employment, Full time, Contract work, Temporary work, Part time, For contractors, Local area, Relocation, Flexible hours, Monday to Friday,

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