Job Description

Join our team and help create impactful fundraising events that support meaningful causes. We’re looking for an enthusiastic Entry-Level Customer Service Representative eager to contribute to our mission and gain valuable experience in customer service and event support.

Key Responsibilities:

• Be the first point of contact for donors, participants, and community members, providing information about our events and initiatives.
• Assist with event logistics and preparation, ensuring clear communication and a seamless experience for all attendees.
• Resolve issues professionally, ensuring donors and participants feel valued.
• Accurately update donor information, contributions, and event details in our database.
• Collaborate with fundraising and event teams to ensure smooth event execution and high donor satisfaction.

Benefits:

• Extensive training and development opportunities.
• Room for growth and advancement.
• Supportive, mission-driven work environment.
• Competitive pay package.

Qualifications:

• No experience required; full training provided.
• Strong communication skills, both verbal and written.
• Empathy and professionalism in handling donor and participant interactions.
• Basic computer skills with the ability to learn new systems quickly.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and within a team.

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