Job Description

For the second year in a row, Sabio Systems has been recognized by Forbes Magazine as one of the Top 50 Best Professional Recruiting Firms in America! This year we climbed a couple of spots to #48 in the country!

We have an immediate opportunity for a Dispatch Operator to work at a well established security systems company in Albuquerque. Our client serves customers 24 hours a day with high efficiency and excellent customer care.

Schedule:

Sunday, Monday, Tuesday, Wednesday – 6pm-6am

Monday, Tuesday, Wednesday – 6pm-6am

Duties & Responsibilities for the Dispatch Operator :

• Handle at least 30+ calls per shift for alarms, installs, and other security systems related questions
• Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems
• Analyzing and resolving customer inquiries for service calls, product installs, etc
• Assisting technicians when a pick up or delivery is in question before servicing
• Scheduling and dispatching work to various employees and departments throughout the day
• Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient
• Delivers services to customers in a manner that promotes goodwill
• Work in a fast paced, cooperative, high call volume environment

Job Requirements for the Dispatch Operator:

• Must be detailed oriented and well organized
• Ability to read, write, comprehend and communicate in English
• Must have reliable transportation

If you have the necessary qualifications listed, and you would like to learn more about this opportunity, Apply today! Not the right fit? Browse other jobs on our website:

Sabio Systems is a leading provider of professionals on a temporary and direct-hire basis for positions and projects in Accounting, Finance, Information Technology, Legal, Medical and Business Operations. With over 25 years of combined Staffing & Recruiting expertise we can connect you with some of the most sought out employers in New Mexico.

We treasure your long-term commitment to Sabio Systems by rewarding you with a Bonus Pay equal to your weekly average hours, at your current hourly rate, each time you meet the requirement. More information about our benefits can be found here;

Apply for this job now. All applicants must be authorized to work in the United States. Sabio Systems is an Equal Opportunity Employer.

©2024 Sabio Systems, LLC

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