Job Description

The Hotel Director of Security is responsible for ensuring the operation of the hotel security department, in an attentive, friendly efficient and courteous manner, providing all guests with a safe and secure environment throughout their stay, and for protecting hotel guests, associates and the physical property of the company. Provide an appropriate level of security in an open-access environment that does not impede business flow and customer service.

• Identify physical security, operational process and personnel related vulnerabilities. Using observation and security audits, recommended corrective action options to senior management.
• Ensure the corrective action is accomplished by racking identified vulnerabilities and deficiencies.
• Develop and implement security education and motivation programs. Programs are designed to reinforce employee training, maintain high levels of professional motivation and ensure employee and customer safety and security.
• Track and investigate internal and external losses; provide accurate and timely investigative reports to senior management.
• Develop and solidify relationships with various law enforcement agencies. Develop networks to gather and assimilate local threat and intelligence information, garner assistance with investigations and prosecution. Review plans for renovating existing facilities to ensure compliance with security standards.
• Train, coach and mentor supervisors and managers at all levels. Assist new managers in understanding security and operational responsibilities. Routinely monitor new manager’s progress with regards to their security responsibilities.

• At least 5 years of progressive experience in a hotel or related field; or a 4-year college degree and at least 2 years of related experience; or a 2-year college degree and 3 or more years of related experience.
• Advanced knowledge of investigative report writing and business writing skills. Knowledge and proper use of alarms, surveillance and recording systems relative to internal investigations. Familiarity with Federal, State and Local laws and ordinances. Familiarity with laws and regulations pertaining to pre-employment screening and internal investigations.
• Texas D.P.S. Security License preferred
• Supervisory experience required.
• Must have a valid driver’s license.

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