Job Description

Position Summary 

The Human Resources (HR) Generalist plays a critical role in supporting the organization’s people operations. This position is responsible for coordinating interviews and onboarding, maintaining employee records, recommending improvements to HR workflows and processes, and conducting employee relations investigations. The HR Generalist ensures compliance with internal policies and external regulations while promoting a culture of fairness, professionalism, and accountability.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

Recruitment & Onboarding

• Coordinate the scheduling of candidate interviews and support hiring managers throughout the recruitment process.
• Prepare and send offer letters and new hire documentation.
• Support onboarding and orientation processes to ensure a smooth transition for new employees.

Employee Records & Compliance

• Maintain accurate and up-to-date employee files (both electronic and paper), ensuring compliance with company policy, state, and federal laws.
• Track credentialing, certifications, and other time-sensitive personnel records.
• Support audits and compliance reviews as needed.

Process Improvement & Workflow Development

• Recommend improvements to HR systems, forms, workflows, and documentation processes.
• Collaborate with HR leadership to design and implement standard operating procedures that promote efficiency, consistency, and accountability.
• Assist in the rollout of new HR technologies or procedures.

Employee Relations & Investigations

• Conduct and document internal workplace investigations under the direction of HR leadership.
• Respond to and support resolution of employee concerns, complaints, or policy violations.
• Ensure investigations and responses are consistent with company policies and best practices in HR ethics and compliance.

General HR Support

• Respond to employee inquiries regarding benefits, policies, and procedures.
• Assist with employee engagement and recognition efforts.
• Support HR reporting, analytics, and data entry in HRIS systems.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field.
• Minimum 2 years of experience in an HR support role.
• Strong organizational skills and attention to detail.
• Demonstrated ability to handle confidential information with discretion.
• Knowledge of employment laws and HR compliance requirements.
• Proficiency with Microsoft Office and/or HRIS systems.

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