Job Description

Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging —even as they’re plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.

Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.

We are the future of beauty services. Be part of the transformation.

GENERAL SUMMARY & SCOPE

The Makeup Artist (MUA) is responsible for maximizing sales in the makeup category by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. They represent the image, products, and culture of Ulta Beauty to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires professional caliber makeup artistry skills, exceptional guest service, and the aptitude to learn and communicate product knowledge. 

PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)

The MUA is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):

Performance

• Conduct personalized, professional caliber makeup demonstrations, applications, and lessons.
• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink and omnichannel sales, with a specific focus on the makeup category as set by Ulta Beauty.
• Ensure that each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, and recommending complementary products and/or services. 
• Participate in promotions and marketing initiatives. 
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the makeup category and the store. 
• Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
• Maintain prompt, regular attendance. 

People

• Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. 
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor.
• Maintain and update an active clientele portfolio for makeup category sales.     
• Serve as an Ulta Beauty brand ambassador with all store associates, brand partners, and guests by sharing product knowledge, makeup application techniques, and information on makeup trends. 
• Maintain strong relationships with makeup brand partners through participation in required trainings and the execution of in-store events and promotions. 
• Regularly participate in ongoing training, including makeup application techniques, guest experience, product knowledge and brand and category education to enable continuous professional development and drive makeup category sales performance.
• Collaborate with managers and associates throughout the store to help grow the business. 

Process

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to the Ulta Beauty dress code.
• Drive sales by keeping assigned work area replenished, signed, and faced and ensuring testers are available and maintained in compliance with hygiene standards. 
• Maintain outstanding store operational standards, including cleanliness of the makeup area and any additional assigned area, including the salesfloor, restrooms, cashwrap, backroom, and break area.  
• Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty provided technology and best practices.  
• Protect company assets by following loss prevention best practices and providing exceptional guest service. 
• Execute other operational tasks as directed. 

JOB QUALIFICATIONS

Education

• High school diploma is preferred
• Cosmetology, esthetician, or demonstrator license where required by state law

Experience

• Cosmetics artistry experience preferred

Skills

• Demonstrates significant competency in sales, products, and service 
• Ability to build and maintain strong customer relationships
• Ability to work independently and as part of a team
• Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment 
• Strong verbal communication and interpersonal skills 

SPECIAL POSITION REQUIREMENTS

• Work a flexible schedule to include days, evenings, weekdays, and holidays
• Attend brand sponsored trainings 

WORKING CONDITIONS  

• Frequent mobility during shift
• Frequent standing, bending, reaching, pulling, pushing, and twisting during shift  
• Continuous lifting and/or moving up to 10 lbs. during shift
• Continuous coordination and manipulation of objects during shift

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

At  Ulta Beauty (NASDAQ: ULTA),  the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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