DSI is a sales enablement company with an immediate career opportunity for an MDU Operations Associate. This position plays a key role in the day-to-day support of DIRECTV MDU (Multi-Dwelling Units) Dealer Channel, processing property leads and flowing through in the proprietary SFDC Software system.
As the MDU Operations Associate, you will work on a team to review, process, and manage contracts in addition to supporting documents and paperwork required to launch a DIRECTV MDU Beam or Stream property. The role will require strong communication, problem-solving skills, relationship building, and the ability to work with multiple dealers and properties moving through the operations funnel at the same time in the SFDC pipeline.
DSI’s unique go-to-market strategy, cutting-edge proprietary systems, and family-oriented culture make this an outstanding opportunity for the right candidate.
THIS POSITION CAN BE IN-OFFICE AT OUR URBANDALE, IOWA LOCATION OR LOCAL REMOTE.
About DSI
DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners, through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.
We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, Lodging & Institutions, Multi-Dwelling-Units, or all; we are a one-stop solution to help sales partners uncover growth opportunities.
Work with dealer partners to manage leads and enter properties into the SFDC pipeline
Verify and submit paperwork to move opportunities through the process
Confirm all checkpoints on right-of-entry agreements, proof of ownership, and service contracts
Communicating with dealers on properties moving through the sales stages to completion
Processing reimbursement requests from dealers from available subsidy dollars by claiming
On-boarding and training new dealers on the SFDC process
Work as a team by moving properties through SFDC to launch and activation.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook
Previous experience in the satellite or telecom industry is preferred
Bilingual (Spanish) is a plus
Specific qualifications
High school diploma or higher
Strong professionalism with a proven track record in sales
Entrepreneurial mindset, with solid spoken and written communication skills
Existing experience managing a sales pipeline and closing business
Dynamic, highly motivated with integrity and passion for succeeding
Prompt, strategic, highly organized, and goal-oriented with proven results
Strong desire to take on new responsibilities
Exhibit excellent time management skills
Proficiently work with the team and independently
The ability to balance multiple priorities simultaneously
Computer Skills
Proficient in all Microsoft Office software; Excel, Word, and PowerPoint
Medical, Dental & Life insurance are available on the first day of the month following your first day of employment – no extended waiting period
401k Plan with employer matching
Paid vacation, personal/sick days, and bereavement time
Employee Profit Sharing Program
50% AT&T wireless discount
Paid training
Advancement opportunities, we prefer to promote from within!
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