Job Description

­Network Engineer Role:

The Network Engineer will be responsible for a variety of IP and Telecom Engineering support and perform network related troubleshooting, configuration, and maintenance. The Network Engineer role will be able to manage small projects independently.

Duties:

• Provide 8 x 5 support of the Telecom and Network infrastructure environment, with 24 x 7 support in an on-call rotation
• Continuous monitoring of all network equipment via network monitoring system (NMS).
• Respond to SNMP trap alarm notifications and resolve/repair issue (if necessary)
• Day to day support on all network related issues (trouble tickets, new circuit turn ups, etc.)
• 2nd level technical support (i.e. 802.1q, Q-in-Q, P2P) on all Ethernet connectivity (IDF to MDF/MMR, IDF to IDF, Inter-site)
• 2nd level technical support on all TDM circuits (T1, E1, DS3, OCx, Clocking, etc.)
• Support grooming of the overall network to improve network reliability and scalability
• Provide support on general customer related questions
• Day-to-day technical support on peering issues, route server issues, etc.
• Provide support on special requests such as rDNS name change, sFlow data, traffic utilization,
• Assist in deploying and configuring Ethernet and optical switches, MPLS routers, DWDM, and BGP routing, etc.
• Implement maintenance windows (i.e. software upgrades, hardware failures, migrations, etc.)
• Maintain inventory database
• Promote and demonstrate behaviors consistent with CoreSite’s culture and core values
• Special projects as assigned

Requirements

Knowledge, Skills & Abilities:

• Must be able to work outside normal business hours, including weekends, late nights, holidays, and on-call support
• Able to travel to other CoreSite data centers for onsite support and/or maintenance
• Good knowledge of switched network topologies, MPLS, VPLS, trunking, and port configuration
• Good knowledge of network tools such as ping, traceroute, ssh, nslookup, etc.
• Good understanding of the OSI Reference Model
• Good understanding of digital hierarchy: DS0, DS1, DS3 and SONET networks.
• Strong attention to detail and organizational skills
• Strong problem solving and troubleshooting skills
• Experience working with SONET network elements
• Experience working with DWDM
• Good understanding of Peering or experience working with Internet Exchange Points
• Experience working in a data center environment
• Experience dealing with Tier 1 & 2 carriers, ISPs, etc.
• Excellent written and verbal communication skills
• Understanding of copper and fiber cabling
• Proficient with MS Office Suite with emphasis in Excel and Visio
• A knack for grace under pressure and a sense of urgency that puts the customer first

Education/Experience:

• High school diploma, trade school degree preferred
• Minimum 5 years of networking experience with Brocade/Extreme, Nokia and Cisco OS or equivalent

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to stand 1/3 – 2/3 of the time
• Able to walk 1/3 – 2/3 of the time
• Able to sit 1/3 – 2/3 of the time
• Able to climb and balance 1/3 – 2/3 of the time
• Able to stoop, kneel, crouch and crawl 1/3 – 2/3 of the time
• Able to reach with hands & arms 1/3 – 2/3 of the time
• Able to smell, talk & hear
• Able to use hands to type, handle & feel
• Able to reach with hands and arms
• Able to see at close and distance ranges and the ability to see color
• Able to work in a high stress, fast paced environment with shifting priorities
• Able to lift and/or move objects weighing up to 50 pounds

Compensation:

Compensation for this role includes a base salary between $100,000 and $115,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline:  This position is expected to be open for applications through March 20, 2025. 

Benefits

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

For Virginia applicants - Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.

For California applicants - Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 4-panel drug test conducted after the offer letter is signed, which will screen for opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation.

Applicant Privacy Notice : CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to 

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