Job Description

Are you an energetic, motivated professional with a passion for creating great first impressions? We’re looking for a Dynamic Receptionist to be the welcoming face and voice of our team! What You’ll Be Doing: • Answering & Making Calls: You’ll handle incoming calls, make outbound calls, and transfer calls to ensure smooth communication across the team. • Email Communication: Respond promptly to emails, ensuring the right people receive all important information. • Visitor Sign-In Protocol: Welcome all visitors and guide them through our sign-in process to maintain a secure and organized environment. • Administrative Support: Assist with data entry, copying, filing, and other administrative tasks to keep the office running efficiently. Who We’re Looking For: You’re a pro at multitasking, have top-notch communication skills, and thrive in a fast-paced environment. If you’re thorough, reliable, and eager to contribute to a great team atmosphere, this is the place for you! If you’re ready to make a positive impact and grow with us, send us your resume today! We’re excited to meet our next office superstar! *This is a performance-based position with an opportunity to receive bonuses* Responsibilities: Key Responsibilities: Client Intake & Screening: • Receive and screen all new client calls. • Review case information and determine if the caller has a viable claim. • Manage high-volume, time-sensitive workflows effectively and efficiently. • Communicate with potential clients via phone, text, chat, and email. • Maintain accurate data entry and documentation in case management software. Reception & Administrative Duties: • Answer and direct phone calls, take messages and update client files. • Greet clients, ensure a positive first impression, and maintain a tidy waiting room. • Offer beverages to clients upon arrival. • Provide administrative support to attorneys, including typing and filing basic legal documents and correspondence. • Collaborate with attorneys and paralegals on assigned cases. • Communicate with clients, witnesses, and other external contacts as needed. Legal Support: • Work under the supervision of an attorney to provide a spectrum of legal services. • Assist in drafting and filing legal documents. • Handle confidential and sensitive information with professionalism and discretion. Qualifications: • Satisfactory knowledge of day-to-day operations in a legal office. • Strong computer literacy and proficiency with case management software. • Preferred experience in personal injury law, sales, telemarketing, or client intake. • Excellent communication skills and a professional demeanor. • Ability to manage high-volume tasks and prioritize effectively. • Highly organized with strong attention to detail. • Ability to work independently as well as collaboratively in a team environment. • Required: Minimum 1 year of experience in an office setting. About Company: AMBER HALL LAW is a powerhouse personal injury firm driven by a passion for justice and client care! We’re all about making a real impact, helping clients get the care and compensation they deserve with dedication and tenacity. Our team thrives in a high-energy, positive environment that’s all about growth, teamwork, and winning for clients. Here, success isn’t just a goal – it’s the standard. Join us and be part of a dynamic team making a difference every day!

Job Tags

Similar Jobs