Job Description

Reporting to the Director of Security responsibilities and essential job functions include but are not limited to the following:             

Responsibilities

• Consistently offer professional friendly and engaging service
• Ensure the overall safety and security of the hotel guests Colleagues and hotel premises
• Act as a member of the Emergency Response Team responding in cases of fire accident safety concerns and calls for medical assistance
• Ensure that any violations to law or hotel policy is investigated and reported
• Respond to all emergency situations and provide First Aid and C.P.R. as required
• Correct and report any fire hazards or health and safety hazards
• Report and investigate occurrences of accidents complaints criminal activity and crisis situations
• Conduct regular floor patrols cash counts and crowd control
• Conduct departmental key control audits and maintain key control records
• Maintain computer records of all actions in a Daily Activity Report
• Assist guests regarding hotel facilities in an informative and helpful way
• Follow department policies procedures and service standards
• Follow all safety policies 
• Other duties as assigned

What is in it for you:

• Paid time off
• Medical Dental and Vision Insurance 401K
• Complimentary shift meal
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and Educational Assistance for further development
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Sustainability Committee

Qualifications :

• To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred  
• Saflok & MS Shift knowledge preferred
• Must possess a professional presentation
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs remaining calm and courteous at all times

Physical Demands

This position requires:

• Frequent standing and walking throughout shift
• Occasional lifting and carrying up to 50 lbs. or more
• Occasional kneeling pushing pulling lifting
• Occasional ascending or descending ladders stairs and ramps
• Ability to work rotating shifts and call back hours when required

Required Education and Experience

• Previous experience in a Security role required
• Certification in CPR First Aid required
• Must possess or be able to possess within 3 months of hire date a Texas level II noncommissioned Security Officer certification as per the Texas Department of Public Safety

Remote Work :

No

Employment Type :

Fulltime

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