Job Description

Full job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Answer telephones, screen calls, and take messages so callers/visitors are dealt with promptly, courteously, and accurately. Transcribe, type, format, and proof read a variety of material using word processing, presentation, graphics and spreadsheet software. Coordinate internal and external meetings. This may include scheduling meeting times, making travel arrangements for attendees, and ensuring that various meeting amenities are available. Manage the appointments and schedules of staff in the unit. Activities may include distributing incoming mail, preparing outgoing mail, filing, maintaining office supplies or other inventory.

What Part Will You Play?

• Acts as the first point of contact for visitors. Greets visitors, clients, or guests in person or over the phone. Occasionally answers routine questions about the services that the business offers or general company information. Transfers callers to appropriate parties or takes a message and delivers in a timely manner. Checks in and tracks visitors via computer database or log book. Obtains necessary identification, to issue visitor's badge/pass. Notifies company associate of visitor's arrival and validates meeting. Directs visitor to appropriate area or requests company associate for an escort.
• Assists other team members in handling overflow work, to include drafting basic emails or announcements for division, security, facility, etc., as directed. May backup administrative support by coordinating reservations for conference or training rooms, ordering office supplies, maintaining files and documentation required to support business functions, as directed.
• Receives and circulates general office mail or business related items, such as applications/resumes, business cards, newspapers, etc.

What Are We Looking For in This Role?

Minimum Qualifications

• High School Diploma or Equivalent
• Typically No Relevant Experience Required

Preferred Qualifications

• Typically Minimum 2 Years Relevant Exp
• Customer Service or administrative support

What Are Our Desired Skills and Capabilities?

• Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
• Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision-making.
• Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision.
• MS Office - Create Word, Excel, and PowerPoint presentations for divisional use and correspondence

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

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