Job Description

Position Summary:
The Recovery Coach works to provide both individual and group recovery services to assigned WestCare program participants who have been diagnosed with a substance abuse disorder and/or mental illness. Essential Job Functions include those listed below.

• Educates and refers clients to community agencies and businesses that appropriately address their need for food, shelter, clothing, employment, transportation, social service benefits, etc.;
• Provides services that promote recovery and resiliency;
• Assists assigned program participants with establishing or re-establishing support systems within their community;
• Acts as advocate on behalf of assigned program participants to improve access to needed services, information, and/or treatment;
• Participates in clinical staffing decisions regarding the program participants current strengths, resources, and their need for additional resources;
• Completes documentation of services on provided forms and submit billing in a timely manner;
• Provides support and supervision to assigned program participants;
• Assists other WestCare staff as needed to promote cooperation and portray a professional image to the community;
• Embraces and embodies the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation;
• Performs any other duties as assigned.

Qualifications:

Certifications/Licensures:

• Relevant certification(s) and/or licensure preferred; Preference will be given certified candidates;
• Valid drivers license and the ability to obtain and maintain WestCares vehicle insurance is required.

Education:

• Graduation from an accredited four-year college with a degree in Counseling, Criminal Justice, Social Work, Psychology or other field related to the position is preferred;
• High School Diploma or equivalent is required.

Experience and Competencies:

• Three (3) or more years in a similar outside role or another position within WestCare is required;
• Two (2) years of experience in providing direct counseling services to persons with alcohol and/or drug problems is preferred;
• Excellent communication skills are required;
• Ability to exercise good judgment and discretion required;
• Ability to work well in a team environment required ;
• Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality required;
• Professional appearance and demeanor required;
• Must be culturally/linguistically sensitive to populations served;
• Intake and assessment experience is highly preferred;
• Bilingual ability is preferred;
• Knowledge of the criminal justice system is preferred;
• Prior experience using office equipment, including phones, scanners, printers, and fax machines, and web cameras is highly desired;

Working Conditions:

• Work is primarily performed in an office or residential treatment setting;
• Some outdoor activities and travel between multiple locations will be required ;
• Regular and prompt attendance is required throughout employment.

Who We AreSince 1973, WestCare has provided health and human services with a commitment to delivering high-quality and cost-effective services that empower people to transform their lives.THE MISSION.We are resolutely dedicated to the populations we serve, as well as our employees, and actively promote the wellness and empowerment of individuals, their families, and their communities.Our MissionWestCare empowers everyone with whom we come into contact with to engage in a process of healing, growth, and change benefiting themselves, their families, co-workers, and communities.Where Do We Serve?Proudly serving sixteen states, three U.S. territories, the Dominican Republic and the Republic of PalauWhat Do We Do?We're a family of nonprofit organizations that provide a wide range of health and human services to improve the lives of those in our communities. Our service domains include:Mental Health & WellnessTreatment & RehabilitationCriminal JusticeVeteran ServicesHousing OpportunitiesEducation & PreventionDomestic ViolenceEmergency Support

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