Job Description

Wisconsin Management Company is looking for an experienced full-time Regional Property Manager to oversee a diverse multi-site portfolio of properties. Experience with affordable housing programs is required. WMC offers great salaries, benefits, flexibility and paid time off!

JOB SUMMARY:

The Regional Property Manager is responsible for maintaining a portfolio of assigned properties to maximize its financial returns in accordance with the owner's objectives and to ensure that all residents are provided with a clean, safe and well-maintained community.

PRIMARY DUTIES AND RESPON SIBILITIES

Minimum of 5 years' experience  of prior multi-site residential management experience and mid management team leadership.

The responsibilities of the role will entail the oversight of all operational, financial and compliance aspects of a Market, RD, LIHTC, 811 PRA portfolio.

• Assists in the creation and implementation of policies, procedures and processes.
• Provides positive leadership and direction to the staff and continually creates a work environment that fosters respect, teamwork, & professional growth.
• Strong work ethic, reliable and the ability to work independently.
• Excellent Communication and Customer Service skills.
• Demonstrates knowledge of EEO and Fair Housing policies.
• Remains tactful and focused under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions and actions of subordinates; maintains confidentiality.
• Reads, follows, and implements the company and employee handbooks, property policy manuals, and any other governing documents.
• Reviews and approves evictions as required and participates in legal proceedings following eviction as necessary.
• Responsible for daily supervision of on-site staff, roving associates, seasonal associates, temporary employees and vendors.
• Ensures rent collection policies are being followed, including implementation of timely legal delinquent rent procedures.
• Assures screening criteria and policies are adhered to.
• Resolves resident complaints and answers resident questions.
• Monitors the progress of capital improvement projects.
• Ensures vacant units to rental readiness, to assess condition of vacated units and monitors the condition of property common areas for potential problems including potential safety hazards.
• Assist and ensure all customer/agency complaints are handled promptly and appropriately.
• Responsible for ensuring that all personnel respond to resident requests or complaints in a timely, efficient and courteous manner.
• Ability to build relationships, solve problems with tenants, vendors, employees with a professional & rational demeanor as well as developing strong business relationships.
• Coaches and drives on site team to identify appropriate sales and marketing campaigns that align to the set/agreed goals and objectives/occupancy levels and unit pricing.
• Identifies potential market challenges; educates self, staff about competitors and conditions in the marketplace.
• Evaluate and recommend changes on rent/pricing strategies and ensure websites and printed material are accurate and updated.
• Recommends and implement appropriate corrective action to resolve noncompliance on site.
• Supervises all special projects as directed.
•  Other duties as assigned by supervisor

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma or general education degree (GED); and 5 years related experience and/or training; or equivalent combination of education and experience. Bachelor’s degree a plus.
• COS, CPO and/or AHM designation preferred.
• Experience overseeing a portfolio of Conventional/Market, RD, LIHTC, 811 PRA programs.

MANAGING OTHERS:

• Must have excellent ability to manage and motivate others, effective communication with residents, prospects and vendors.
• Strong administrative and organizational skills
• Proven time management and organizational skills; can effectively manage to prioritize wisely multiple tasks to completion.
• Ability to interact effectively with senior executive.

ATTENDANCE/TRAVEL

• Must have reliable transportation.
• Must have a valid driver’s license with an acceptable driving record and proof of automobile liability insurance coverage; position requires own vehicle to fulfill all of job's functions.
• Ability to travel to different properties to oversee progress of projects and evaluate staff.

COMPUTER SKILLS:

• To perform this job successfully, an individual should have knowledge of operations software used at the property level; Yardi, Rent Cafe, Right Source.

 *All positions contingent on completion of successful background screening and reference check. 

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