Job Description

About Us:

We're not your typical event marketing and customer service company. We're all about creating unforgettable retail event experiences by building direct connections to the target market. If you're passionate about turning retail marketing events into epic moments, you're in the right place!

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What We Offer:

• The opportunity to work with and represent cutting-edge clientele at big-box retailers 
• A creative and collaborative work environment that prioritizes inclusivity, diversity, and challenging the status quo in the name of innovation
• Career growth with a forward-thinking company that genuinely cares about their employees and invests in their personal and professional development
• A culture that values relationships, trust and integrity

Your Role:

As a Retail Customer Service Representative, you'll be an integral part of our team, making retail events come alive in a way that resonates with today's generation. 

Retail Customer Service Representative Key Responsibilities:

• Quickly apply customer service, sales and marketing techniques to promote client information
• Comfortable presenting in-office group setting as well as one-on-one at events
• Ability to build strong rapport with current clients and potential customers
• Maintain current relationships with clients by reaching brand exposure goals
• Actively seek to establish new pipelines of business by learning demographics
• Ability to coach, train, and develop others for the overall success of the team
• Comfortable working hands-on to set-up and organize event equipment
• Above average math skills to track and record all inventory for multiple events

Retail Customer Service Representative  Qualifications:

• Previous customer service sales experience is helpful but not required
• Experience within a retail environment and/or hospitality can be useful
• Positive attitude to achieve goals
• Preemptive, problem-solving abilities are needed
• Quickly problem-solve to provide real-time solutions

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