Job Description

The Salesforce Administrator is an established performer who works to support the implementation, optimization, and maintenance of CRM systems (Salesforce) to empower our sales teams and drive business growth. This role will collaborate closely with Sales leadership, IT teams, and external vendors to ensure the successful deployment and utilization of sales technology tools and platforms.

• This is an entry-level salesforce role.
• No sponsorship offered (at any time of employment).
• Not a B2C or C2C role.

Duties and Responsibilities of the Position:

• Assist in the implementation and configuration of sales technology solutions, including CRM systems, sales analytics tools, and sales automation platforms.
• Responsible for CRM administrative functions including, but not limited to customer support, user management, data management, reports, and dashboards.
• Collaborate with IT teams and vendors to ensure the successful deployment and integration of sales technology tools.
• Analyze sales data to identify trends, patterns, and insights that can inform sales strategy and decision-making.
• Work with IT teams and vendors to optimize the configuration and customization of sales technology solutions.
• Identify opportunities to streamline and automate sales processes through the use of technology.
• Collaborate with cross-functional teams to implement process improvements and automation initiatives.
• Work on projects and assignments as part of a large work team.
• Perform accurate analyses, conduct research, and draw meaningful conclusions about potential job/work-area impacts.
• Effectively apply functional, process, and procedural or technical knowledge to address business challenges.
• Conduct analysis, integration, and coordination of various elements in assigned areas of supporting supply chain.
• Perform other duties as needed.

Required Experience and Education:

• Bachelor’s degree in a related field.
• 2-4 years relevant experience OR equivalent combination of education and experience.
• Experience in CRM systems, preferably Salesforce.

Competencies:

• Demonstrates strong knowledge of technical, process, and business principles as well as industry practices and standards.
• Highly analytical.
• Excellent communication, problem-solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient in using Microsoft Office Suite products, and Salesforce.

Other Pertinent Job Information:

• The ability to lift 50 pounds regularly.

We offer competitive salaries and a comprehensive benefits package, career opportunities, and an environment of creativity and growth. Examples include Company Match on 401k, Employee Purchase Discount, and Tuition Reimbursement.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Dont Work participant.

Dal-Tile is the largest manufacturer and marketer of ceramic, porcelain, glass and metal tile as well as natural stone, large format slab and countertop products used in residential and commercial spaces across North America.Under its three powerhouse brands — Daltile, Marazzi and American Olean — Dal-Tile leads the industry in both design and product innovation, and is committed to incorporating environmentally-friendly materials, processes, and products throughout its organization.Dal-Tile has more than 9,500 employees in North America and sells its products through a network of more than 300 company-owned sales service centers, stone slabyards and design studios that service a robust network of trade customers. Dal-Tile products are also sold through independent flooring retailers, independent distributors and leading home center retailers nationwide.Founded in 1947 and headquartered in Dallas, Dal-Tile is a division of Mohawk Industries, the leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world.For more information on Dal-Tile and Mohawk Industries, please visit mohawkind.com. For product information, visit daltile.com, marazziusa.com, and americanolean.com.

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