Job Description
It all began with a conversation over breakfast, where a vision emerged to revolutionize the enterprise software market. Our journey is marked by a culture that places people first, focusing on the happiness, development, and contribution of every team member. We believe that a healthy, employee-centric, and collaborative culture is the key to success.
We are dedicated to caring for our people, our communities, and our planet, while maintaining strong business performance. We encourage you to bring your authentic self to work and be part of a vibrant, passionate team committed to making each brighter.
About the Team
Our Advisory Consulting Team is dedicated to supporting our customers throughout their post-Go-Live journey. We create programs that help clients maximize the value of their enterprise applications through a range of services, from feature demonstrations to full deployments. We are committed to delivering high-quality solutions and having fun along the way, while celebrating diversity, driving innovation, and contributing positively to our communities.
About the Role
We are looking for individuals who are enthusiastic about tackling Adaptive Planning technology challenges and driving exceptional customer satisfaction. In this role, you will help customers understand complex concepts, collaborate on effective solutions, and ensure they receive the maximum value from their investment.
Key Responsibilities:
Provide expert customer service and support.
Engage with customers to understand their business needs.
Share industry knowledge and best practices.
Adapt to and manage complex situations independently.
Develop and present system configuration solutions, explaining product features, benefits, and potential risks.
Support multiple customers on short-term projects.
Assist customers in becoming more self-sufficient and optimizing their applications.
Enjoy a variety of services and challenges that keep the role exciting.
Collaborate with team members and an Engagement Manager to deliver services including Feature Adoption Workshops, Functional Reviews, Health Checks, and Expert Assistance.
About You
Basic Qualifications:
2+ years of experience with Adaptive software.
5+ years of experience with Financial Planning & Analysis software.
3+ years of experience in software consulting.
Other Qualifications:
Certification or willingness to become certified in Adaptive Planning.
Strong understanding of Financial Planning & Analysis systems and processes.
Ability to quickly grasp concepts and new features.
Bachelor's degree or equivalent experience in Financial Planning & Analysis.
Experience in influencing and collaborating with senior leaders.
Proven ability to lead design meetings and achieve collaborative outcomes.
Excellent verbal and written communication skills.
Ability to manage multiple projects simultaneously.
Willingness to travel up to 20%.
Our Flexible Work Approach
We offer a blend of in-person and remote work to foster strong connections and ensure optimal performance. You'll spend at least 50% of your time each quarter in the office or in the field, allowing for a flexible schedule that balances personal and professional needs. Remote employees are also welcome to visit our offices for key events.
Compensation and Benefits
Base salary ranges are provided for primary and additional locations, with potential eligibility for a bonus plan or role-specific incentives. Compensation offers are based on various factors, including location, experience, and job requirements. For more details on our comprehensive benefits package, please inquire during the hiring process.
We are committed to considering qualified applicants with arrest and conviction records in accordance with Fair Chance laws. We are an Equal Opportunity Employer, welcoming individuals with disabilities and protected veterans.
Interested in a role with us? If you have been referred, we look forward to reviewing your application!
Employment Type: Full-Time
Salary: $ 35.00 Per Hour
Job Tags
Hourly pay, Full time, Temporary work, Remote job, Flexible hours,