Senior Technical Program Manager, Security Incident Response Team (SIRT) Job at Amazon.com Services LLC, Arlington, VA

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  • Amazon.com Services LLC
  • Arlington, VA

Job Description

DESCRIPTION

Do you love working with diverse set of customers and engineers? Are you excited about bringing clarity and delivering through ambiguity? Do you want to deliver initiatives that make it easy for builders, and security teams to drive better security outcomes? Are you keen on solving problems that no other company has solved?

Here in Amazon Defensive Security, we have that special role just for you! The Security Incident Response team is building the next generation of mission critical security systems for protecting Amazon assets. Our innovations manage security in real time, pushing response capabilities on cloud to new highs. These applications enable Amazon defensive security and security management teams globally. Our customers are Amazon, internal stakeholders, and Amazon’s customers. Our technical program managers work directly with stakeholders, get close to customers' needs, and are empowered to take technical risks to help build the best-in-class software with respect to quality, scale, and insights. The technical foundation this team builds, helps keep all of Amazon including business units (Fulfillment Centers, Physical Stores, Whole Foods, Fresh, etc.) secure.


We are looking for an experienced Senior Technical Program Manager who will support SIRT team to design and deliver security outcomes that positively impact our security posture at scale for Amazon customers and builders. You will partner with security and engineering leaders across Amazon businesses to work backwards from customer security, design initiatives to achieve those outcomes, and drive delivery against those commitments. You will operate amidst ambiguity, where the problem and strategy may not be defined. You will deliver clarity by leading and collaborating with partner teams to define the strategic vision, and influence program and product roadmaps and strategies that will realize that vision.

The right candidate for this role is an experienced manager with deep technical knowledge, business acumen, a security-first mindset, highly effective written and verbal communication. Characteristics that will make this candidate effective include demonstrated abilities to: [1] dive deep into complex problem spaces while maintaining focus on the larger strategic objectives, [2] build trust and negotiate mutually beneficial outcomes with partners through transparency and delivery on commitments, and [3] communicate with clarity and candor to distill complex topics into simple terms while practicing respect for diverse ideas.

Key job responsibilities
- You will partner with security and engineering leaders across Amazon business and security teams to work backwards from customer security outcomes, design initiatives to achieve those outcomes, and drive delivery against those commitments.
- You will operate amidst ambiguity, where the problem and strategy may not be defined. You will deliver clarity by leading through your team and collaborating with partner teams to define the strategic vision, and influence program and product roadmaps and strategies that will realize that vision.
- You will bring strong business and technical acumen to apply data-driven judgements and influence product, program, and architecture decisions.
- You will drive integration of new business units into SIRT response ecosystem by doing program reviews, aligning with stakeholders, and establishing mechanisms to continuously improve execution.
- You will be representing verbally and in writing complex decisions, trade-offs, and potential solutions clearly to senior security and business leaders.

About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 8+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering
- Experience with security architecture or incident response, reporting and metric development/tracking

Job Tags

Full time, Flexible hours,

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