Software trainer - home office Job at MSB Consulting, Austin, TX

QzFyVnpoTUU4WTgybjJxaW5TNUtqTGNRcmc9PQ==
  • MSB Consulting
  • Austin, TX

Job Description

About Us


MSB Consulting is an educational consulting firm that works directly with the Special Education community. We help our clients maximize their reimbursements from the Medicaid to Schools program, providing much-needed funding back to the school districts that we serve. We are able to accomplish this by always looking to Our Purpose: to collaboratively pursue excellence in Medicaid with school districts in a way that builds compliance, accuracy, and maximization and yields client loyalty. We focus exclusively on meeting the needs of school districts, implementing new technologies and processes with a commitment to excellence in quality and compliance in order to fulfill our purpose. We pride ourselves on going above and beyond the call of duty, not just existing as another billing vendor. MSB is not a one-size-fits-all company; we are versatile and fully customizable to fit each individual district’s needs. Rather than providing districts with only a single person as a resource, our entire company is available as a support system, with each and every member dedicated to our purpose and our guiding principles. We center ourselves on building lasting and meaningful relationships that create a family dynamic for both our clients and our employees. Rooted in community, trust, and transparency, MSB is held to the highest standard to empower and lead our clients and ourselves in a way that is always driven by one singular purpose - to simplify districts' Medicaid experience so they can impact students!


Our Guiding Principles


At MSB, we have a greater sense of direction to help us achieve Our Purpose thanks to our Guiding Principles. Our Guiding Principles outline how a member of the MSB Family should engage with our clients and each other. At the end of the day, our Guiding Principles define the type of person we want to work with and ultimately who we aspire to be. We recommend visiting our Guiding Principles page at to learn more.


Overcome Fear


Choose a Positive Attitude


Aspire to Lead


Communicate with Integrity


Learn with Humility


Delight Clients


Celebrate Innovation


Readily Adapts


Promote Teamwork


Establish Trust


Pursue Profit


Purpose


The primary objective of a seasonal software trainer is to facilitate trainings on MSB’s documentation software program to school district staff, based upon the predetermined expectations set by the school district administrators. Seasonal trainers are to ensure school staff meet the baseline requirements of understanding the functionality of the software and how to finalize their documentation on a weekly basis, while showing professionalism.


Other Common Job Titles
: Software Trainer


Work Location:
Remote


Work Hours/Status
: Hourly, $30-50


Travel Requirements
: 100% of the time


Season date range:
July - September


HR/Employee Benefits
:


  • $30-50 hourly including drive time
  • Mileage reimbursement
  • Covered Hotel Expenses if needed to stay overnight
  • Food costs covered while on the road
  • Flexible Hours available
  • Possible full time position available after season is completed

Your Impact & Duties:


  • Be certified in our training methods and consultation at the end of the two week training period
  • Understand our proprietary tool (X Logs) at an administrative level
  • Learn presentation and facilitate entire training/workshop
  • Directly Interact with MSB training staff and User Services Manager
  • Provides insight to the user services manager on high-level situations from other team members.
  • Defusing high-stress situations by listening to users and providing speedy, effective resolutions
  • Acting as the voice of the company on the front lines and providing excellent customer service
  • Maintain a healthy and respectful work environment
  • Meet expectations and goals determined by the User Experience Manager
  • Ensure processes are maintained and followed as set by the User Experience Manager
  • Clear communication with User Services Coordinator, X Logs Consultants, and Program Specialists.

What We’re Looking For


  • Self-motivated to solve problems rather than waiting for an answer
  • Ability to multitask in a fast-paced environment while maintaining a high level of attention to detail
  • Ability to perform comfortably in front of large groups of people
  • Ability to communicate clearly and effectively
  • Ability to collaborate in a team environment
  • Motivated to help and empathize with end-users
  • Above-average knowledge and experience with current technology and devices
  • Exceptional interpersonal, written, and verbal communication skills
  • Honest and Hardworking


Interested in joining our team? We are interested in learning more about you. Apply now!


MSB School Services is an Equal Opportunity Employer committed to providing a diverse environment. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status. If you require reasonable accommodation during the application process, please contact us at careers@msbconnect.com.

Job Tags

Remote job, Hourly pay, Full time, Seasonal work, Home office, Flexible hours, Night shift,

Similar Jobs

Radiant Plumbing and Air Conditioning

Dispatcher Job at Radiant Plumbing and Air Conditioning

 ...without the heroes on our support team? We'd rather not find out! Apply to be a Radiant hero today! We are looking for a talented Dispatcher to: Organize & coordinate daily schedules based on call priority and technician skills. Dispatch & debrief our... 

Get It Recruit - Marketing

Paid Media Manager Specializing in Facebook Ads OR Google Ads - - Remote | WFH Job at Get It Recruit - Marketing

 ...with our clients. Position Overview: As a Remote Paid Media Specialist, you'll play a pivotal role in managing and optimizing Facebook (Meta) and/or Google Ads campaigns. We welcome applicants with expertise in either Google Ads or Facebook Ads, as we believe in... 

Gpac

Mortgage Loan Officer Job at Gpac

A community bank is confidentially looking to add another member to their lending family. They are seeking an experienced Mortgage Loan Officer that can hit the ground running and be a valuable member of the team. This opportunity would be great for a community-minded individual... 

Asbury Gardens

CNA / Weekends Only - MCU Job at Asbury Gardens

Hey CNA Students: Grab the BEST Opportunity, This is it...Work 36 hours and get paid for 40 hours! Now Hiring CNA Weekend Warriors in Memory Care Work Friday-Sunday OR Saturday - MondaySalary: $19.00 - $19.50/Hour Benefits: Health, Dental, Vision, Disability... 

Panther Premium Logistics

Owner Operator Job at Panther Premium Logistics

 ...Job Description: Owner Operators Keep Moving And Earning With Panther! Apply online or call: Put your truck to work with Panther. We have the support, the miles, and the pay you need to succeed in the owner-operator space. Enjoy predictable home...