Job Description

We are seeking a highly motivated Systems Engineer with a desire to impact the entertainment experience. Does this sound like you? If so, you could excel as a part of our Technology Operations team.

Our Technology Operations groups engineer and manage an advanced infrastructure that offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile, and Voice. Through sophisticated innovations and service reliability, we ensure our customers never miss a second of what matters most.

BE PART OF THE CONNECTION

The APO DID Device Operations team is responsible for managing all non-video Customer Premise Equipment (CPE) in the Charter production network, including, but not limited to, all cable modems, routers, Voice MTAs, fiber to the home CPE, and MDU-based CPE. Core tasks include managing device firmware, troubleshooting issues impacting CPE, validating device behavior and related defects, and working with vendors and internal partners to resolve any issue that arises on CPE devices and their supporting platforms. Engineers will also participate in the full life-cycle of CPE development and deployment.

WHAT OUR SYSTEMS ENGINEERS ENJOY MOST

• Coordinates with internal departments to review existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
• Conducts design sessions with appropriate participation from architects and engineers.
• Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems/services.
• Collaborates to creates configuration designs for design and implementation of various environments.
• Creates work effort estimates for new features and bug fixes for use in prioritization and release management.
• Develops core code modules, unit test tools and release notes for enhancements and bug fixes.
• Reviews new development tools, application frameworks and testing tools for functionality/effectiveness.
• Installs, administers, configures and maintains OSS applications including operating systems and related software.
• Provides 'on call' support to resolve OSS application issues after normal business hours.
• Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
• Works with database administrators to configure, tune and maintain databases in variety of languages.
• Documents systems configurations and upgrades.
• Designs and implements change and control policies and disaster recovery plans; lead troubleshooting efforts to restore functionality in the event of an outage.
• Monitors and assists in managing applications, device availability, network conditions and status, system reliability and performance, service and program maintenance and storage resources.
• Perform other duties as requested by supervisor.

A role on Spectrum’s Technology Operations team promises the ability to learn something new every day along with rewarding career growth. You’ll support the company as we continuously adapt to new technologies and guide teams through those processes and changes. It can be challenging to keep up with the pace of innovation, but if you enjoy problem solving as a team with an end-user perspective, no challenge is too great to overcome.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Experience:
  • Minimum Five (5) years of overall Systems Engineering work experience.
  • Minimum Five (5) years Application Development work experience - 5+
  • Minimum Four (4) years Network OSS application work experience - 4+
  • Minimum Three (3) years System Administration work experience - 3+
  • Minimum Three (3) years Database support and development work experience - 3+
  • Minimum Three (3) years Enterprise Application Integration work experience - 3+
  • Minimum Three (3) years of experience in Application / Provisioning Support, Telecommunications, and / or other related fields.
• Education:
  • Bachelor's degree in Computer Science, Software Engineering or related field, and / or equivalent work experience.
• Technical skills:
  • Three (3) years of Unix and Linux Operating Systems.
• Skills and Abilities:
  • Advanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
  • Advanced ability to create detailed documentation to functionally understand new and existing applications
  • Advanced ability to follow and implement established change and control policies and procedures
  • Advanced ability to troubleshoot application problems
  • In-depth knowledge of development tools, application frameworks, and testing tools.
  • In-depth knowledge of OSS applications and software
  • In-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
  • Ability to effectively transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elements
  • Advanced knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systems
• Work Environment:
  • This position is eligible to work in a hybrid work model (combination of in-office and remote days).

Preferred Qualifications

• CCNA/CCNP or equivalent
  
• CCIE Data Center or equivalent
  
• CCIE Routing and Switching or equivalent
  
• Minimum Seven (7) years Application Development work experience
  
• Minimum Six (6) years Network OSS application work experience
  
• Minimum Five (5) years System Administration work experience
  
• Minimum Five (5) years Database support and development work experience
  
• Minimum Five (5) years Enterprise Application Integration work experience

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today’s evolving network demands
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed
• Total Rewards: See all the ways we invest in you—at work and in life

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ISY350 2025-53176 2025

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2025-05-26 07:53 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $78,900.00 and $139,500.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Job Tags

Full time, Work experience placement, Local area, Remote job,

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