Job Description

PURPOSE STATEMENT:

The Technology Trainer is responsible for designing, developing, and delivering comprehensive training programs to support the successful adoption of new technology solutions across the organization. The trainer will work closely with various departments to ensure employees have the knowledge and skills required to effectively use new systems and tools. The Technology Trainer will use tools such as LMS, seminars, lectures, and team exercises to disseminate their knowledge throughout the Acadia employee population. This is 100% remote and 70% travel!

ESSENTIAL FUNCTIONS:

1. Creates, develops, and facilitates training as it pertains to new technology solutions and overall best business practice.
2. Schedules trainings and prepares all needed training material.
3. Conduct engaging and interactive training sessions, both in person and virtually.
4. Provide hands-on training and support to ensure employees can confidently use new technology.
5. Work closely with IT, project management, and department leaders to understand the scope and impact of new technology implementations.
6. Performs other duties as assigned.

STANDARD EXPECTATIONS:

• Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
• Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.
• Develops constructive and cooperative working relationships with others and maintains them over time.
• Encourages and builds mutual trust, respect and cooperation among team members.
• Maintains regular and predictable attendance.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor’s degree in a related field or equivalent experience
• 2 – 3 years of experience in a training role, preferably in a corporate or healthcare environment.
• 1 -2 years of experience working with a learning management system.
• Proven track record of successfully training diverse groups on new technology systems.
• Ability to speak in front of a large audience.
• Knowledge of instructional design
• Knowledge of training methodologies
• Excellent written and oral communication skills are necessary to produce and deliver quality training programs
• Knowledge of Windows, Power Point, Word and Excel or similar programs required
• Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
• Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
• Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
• Self-motivated with strong organizational skills and superior attention to detail.
• Must be able to manage multiple tasks/projects simultaneously within inflexible time frames. Ability to adapt to frequent priority changes.
• Capable of working within established policies, procedures and practices prescribed by the organization.
• English sufficient to provide and receive instructions/directions.

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