Job Description
We’re looking for a driven transaction coordinator to manage contracts throughout the entire home selling and buying process. This person will be responsible for overseeing transactions from start to finish to ensure adherence to our standards and processes. Our ideal candidate is extremely organized and detail-oriented and has superb customer service skills. If you thrive in a fast-paced work environment and enjoy balancing priorities, apply today!
Responsibilities:
• Manage compliance for all pending transactions - provide documentation and communicate with our broker and agents regarding all transaction compliance requirements
• Manage commission payments for all closed transactions - provide documentation and communicate with our broker and agents regarding all transactions
• Reconcile all commission payments with our expected commission payment
• Track all commission payments in Sisu, including caps, E&O, Broker Review Fee
• Manage all referral payments
• Create and circulate documents for signature, including purchase contracts for Shannon and our Mastery agents
• Manage all Zillow Flex client updates, once they are pending. Generate a Zillow flex payment form, and reconcile it at closing
• Oversee the receipt and upload of all earnest money deposits for our listings
• Oversee all contingency dates for all pending transactions
• Process all new pending transactions
• Process all abandoned transactions
• Process all transactions that have been scheduled to close
• Process all closed transactions
• Create and streamline processes and procedures
• Provide weekly updates on sales for our team meeting
• Provide weekly updates on Zillow Flex activity for our weekly meeting
• Provide results for our Million Dollar Club monthly
• Provide notable 'under contract' deals and notable 'closed' deals for each month for our Social Media posts
• Oversee Forecasted Closed dates so that revenue reporting is accurate for the upcoming month
• Create SOP’s
• Create training videos
• Create Checklists in Sisu
• Create a Buyer and Seller Roadmap in Sisu
Main Systems Used
• Sisu
• SkySlope
• Follow Up Boss
• Slack
• DocuSign
• MLS
Qualifications:
• High school diploma or GED required, preferably some college experience
• Must have excellent organizational skills and communication skills
• Previous experience in transaction management, transaction coordination, real estate, titles, or mortgages highly valued
• Driven by a desire to provide excellent customer service and a great customer experience
About Company:
Based in Saratoga Springs, New York, Shannon McCarthy Team @ eXp Realty is one of the region’s top-selling real estate teams, having represented the sale of more than 2,000 properties. Located in their premier offices just off Saratoga’s famed Broadway, the experts who comprise the Shannon McCarthy Team are further strengthened by the power and resources of eXp Realty.
Top Producer and Team Lead Shannon McCarthy, along with her team of experienced Realtors® and Brokers, specialize in residential real estate, new construction, investment property purchases, and sales in the Capital Region and Adirondacks. They are highly skilled, design-savvy, results-driven, socially networked, and relationship-grounded in their approach to selling some of the most desirable real estate in the area. They are also keenly focused on the needs and satisfaction of both their buyers and sellers.
Job Tags
Contract work, Flexible hours,
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